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Terms & Conditions for Internet purchases 
1. Where applicable, delivery fees and charges will be added to your order 
2. To ensure prompt on time deliveries please provide a telephone number for the delivery address and instructions if no one is home.
3. Not all wines on the web site are available in store. Please call to ensure stock availability if you require your delivery urgently.
4. Our Courier cannot deliver to PO Box addresses.
5.
Insurance is optional. Insurance is available on all Australian deliveries and is charged the rate of 10% of the value of your order. For example if your order comes to a total of A$1000.00 then the insurance charge will be A$100.00.   If insurance is not taken, Burwood Cellars accept no responsibility for broken bottles.
6. Persons ordering alcoholic beverages must be over 18 years of age.
7. You may order any mix of products you wish. (NB - Unit prices apply when selecting your own mixed dozen of wine.)
8. Delivery fees are at the case rates for orders of less than 1 case. For example 1 bottle delivered to Sydney will incur a A$11.00 delivery charge. For orders of less than 12 bottles for delivery in the Melbourne Metropolitan area a A$10.00 delivery charge will apply.
9. Any deliveries requiring redelivery, or redirection from an address provided by yourself to a new address provided by the recipient, will incur an additional charge.
10. All stock subject to availability and increases in government charges and wholesale prices.
11. No material from this web site may be reproduced without permission from the publishers. Errors & Omissions excepted.
12. Burwood Cellars accepts that on some rare occasions wine can be ‘faulty’. If the wine is affected (corked) or oxidised we are happy to replace or credit the amount of the purchase. However, we require ¾ of the bottle be returned to Burwood Cellars. The freight cost of the return will be reimbursed by Burwood Cellars.  Please note that returns must be received within 30 days of purchase.
13. All customer card details stored will be held confidentially
14. Prices quoted are in AUD and inclusive of GST

Terms & Conditions for Loyalty Members 

From 4th July 2012, our loyalty program will not exist.  Thank you for you support.


Delivery Prices

Our Delivery Prices will vary from time to time and the cost is dependent on your location, the quantity of wine purchased and weight of the total order. We maintain a cost effective delivery system.